Privacy Policy
Last updated: February 13, 2026
1. Information We Collect
We collect the following types of information:
- Account information: Email address, name, and password when you create an account.
- Payment information: Payment details are processed securely by Stripe. We do not store your full credit card number.
- Usage data: Server usage statistics, IP addresses, and browser information for security and analytics.
- Support communications: Messages sent through our support system or Discord.
2. How We Use Your Information
We use your information to:
- Provide and maintain our hosting services
- Process payments and manage subscriptions
- Send service-related communications
- Provide customer support
- Improve our services
- Detect and prevent fraud or abuse
3. Data Sharing
We do not sell your personal information. We may share data with:
- Stripe: For payment processing
- Infrastructure providers: As needed to deliver our services
- Law enforcement: When required by law
4. Data Security
We implement industry-standard security measures including encryption, secure authentication, and regular security audits to protect your data.
5. Data Retention
We retain your account data for as long as your account is active. After account deletion, we may retain certain data for up to 30 days for backup purposes.
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your account and data
- Export your data
7. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or third-party advertising cookies.
8. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this privacy policy at any time. We will notify you of significant changes via email.
10. Contact
For privacy-related inquiries, contact us at support@hostsimple.io.